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Banner Federal Credit Union
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  • LOANS
    • PERSONAL LOANS
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Hours & Locations

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Hours & Locations

All offices are open Monday – Friday 7:30 AM to 4:30 PM. Wednesdays we open at 9:30 AM.

All branch locations close between 1-2 P.M. daily.

Banner Federal does not service guest members in our branches, however our members may use other credit unions in the Shared Branching Network.

Please note: MASKS ARE REQUIRED FOR IN BRANCH SERVICE.

Contact Banner Federal

Joining the Credit Union Couldn’t Be Easier Click Here to Start

Call or Text*: 602- 254-5291
Toll Free: 800-467-6633

BETI-Banner Electronic Teller Information
602-253-3229 Toll Free 800-726-2004

Report a Card Lost/Stolen
602-254-5291 Option 2

To Activate Your Debit Card or Change/Retrieve PIN
1-800-567-3451

Reorder Checks
602-254-5291 Option 4

Technical Support
602-254-5291 Press 0 then 1

ATM/Debit Card Inquiries
602-254-5291 Press 0 then 2

Loan Department
602-254-5291 Press 0 then 3

Past Due Notices or Insurance Notices
602-254-5291 Press 0 then 4

All Other Inquiries including Balances and to Make Payments by Phone
602-254-5291 Press 0 then 5

Locate Free ATM’s
Click Here to find all Free ATM’S

*Standard data and messaging rates apply.

Supervisory Committee

Banner Federal Credit Union maintains a Supervisory Committee made up of members like you, which oversee the business practices of Banner Federal on behalf of the Board to ensure that your credit union is operated ethically and employs sound business practices. We encourage you to work through member service issues directly with the management and staff of the credit union, however if you have significant concerns with the practices of the credit union, including problems with your specific accounts, we encourage you to contact the Supervisory Committee directly through the e-mail below.  BFCU@bannerhealth.com

Email Banner Federal Credit Union

Dianne Pillen, President/CEO

Kevin Van Heiden, CFO

Brandi King, COO

Marci Schumacher, Consumer Lending Manager NMLS#1000107 

General Information 

Loan Information 

Tell Us About Your Experience

Payment/ Deposit Mailing Address

5757 W. Thunderbird Road Suite E-155
Glendale, AZ 85306

ABA/Routing Number

322172881

Holiday Schedule

Banner FCU will observe the following Holidays:

  • Christmas: Monday Dec 26, 2022
  • New Years Day: Monday Jan 2, 2023
  • MLK Day: Monday, January 16, 2023
  • Presidents Day: Monday February 20, 2023
  • Memorial Day: Monday May 29, 2023
  • Junteenth: Monday, June 19, 2023
  • Fourth of July: Tuesday, July 4, 2023
  • Labor Day: Monday September, 4, 2023
  • Columbus Day: Monday, October 9, 2023
  • Thanksgiving: Thursday & Friday November 23& 24, 2023
  • Christmas: Monday, December 25, 2023

*mobile check deposit cut off time is 12:00 pm Arizona time for same day availability (holds may apply) 

Managing Your Loan Payments

  • By Mail:

    Banner Federal Credit Union: 5757 W Thunderbird Rd Ste E-155 Glendale AZ, 85306

  • In Person:

    Our branches and lobbies are still open. For touch-free payments, drop your payments into the night depository located at each branch office. See branch restrictions.

  • Online:

    You can make payments online from your Banner Federal account by logging into Virtual Branch. You can also make your loan payment online using your debit card or banking information for a small processing fee.

  • Skip-A-Pay

    Some Restrictions Apply- See form for details

  • Help with Payments:

    If you need assistance with your monthly payments, give us a call at (602) 254-5291 or send an email to our loan department.

Co-Op Shared Branch Locations

Banner Federal does not service guest members in our branches, however our members may use other credit unions in the Shared Branching Network, which allows you to request a withdrawal or make a payment at any of the participating Shared Branching credit unions throughout the country.

man and a woman at the bank
LOCATE A SHARED BRANCH OFFICE NEAR YOU

Shared Branch Offices are other credit unions you can use to do transactions on your Banner Federal account.

You will need your 5 digit account number and a valid ID. Check holds will apply.

You can also text your current zip code to 91989 for the closest shared branch facilities and ATM’s. Standard messaging rates may apply, see your carrier for details.

Banner Federal does not service guest members in our branches, however our members may use other credit unions in the Shared Branching Network.

OFFICE LOCATIONS

Please note: If you must visit an office, we are following strict guidelines and limiting the number of members in a branch to less than 3 at a time.

MASKS ARE REQUIRED FOR IN BRANCH SERVICE.

Banner T-Bird Office

Located on the ground level of Banner Medical Plaza

5757 W. Thunderbird Road Suite E-155
Glendale, AZ 85306

P: 602- 254-5291
TF: 800-467-6633
F: 602-993-5107

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Banner Desert Office

Banner Desert Hospital Campus next to Occupational Health.

2225 W. Southern Avenue
Mesa, AZ 85202

P: 602- 254-5291
TF: 800-467-6633
F: 480-644-1480

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Banner Mesa Corporate Office

Located inside the Main Entrance.

525 W Brown Rd.
Mesa, AZ 85201

P: 602- 254-5291
TF: 800-467-6633
F: 480-265-2024

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Banner UMC- Phoenix

Located on LL2 in the Main Hospital. Use Main entrance and elevators near the gift shop.

1111 E. McDowell
Phoenix, AZ 85006

P: 602- 254-5291
TF: 800-467-6633
F: 602-839-5155

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Banner Estrella Office

Located off the 101 & Thomas

9321 W. Thomas Road Ste. 125
Phoenix, AZ 85037

P: 602- 254-5291
TF: 800-467-6633
F: 623-327-6033

Maps were disabled by the visitor on this site. Click to open the map in a new window.

Learn More

  • About Us
  • Financial Education
  • Privacy & Disclosures
  • Frequent Questions
  • Monthly Newsletter
  • Open An Account
  • Specials & Latest News
  • Hours & Locations

We’re not just any credit union, we’re Banner Health’s credit union.  We’re here to serve the employees and family members of the Banner Health team.  Learn more about who we are and what we do under the “learn more” tab.

Routing Number

3221-7288-1


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© Banner Federal Credit Union | NMLS 967410 | RT# 3221-7288-1
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