Hours & Locations

All offices are open Monday – Friday 7:30 AM to 4:30 PM. Wednesdays we open at 9:30 AM.

All branch locations close between 1-2 P.M. daily.


Contact Banner Federal

Joining the Credit Union Couldn’t Be Easier Click Here to Start

Phone: 602- 254-5291
Toll Free: 800-467-6633

BETI-Banner Electronic Teller Information
602-253-3229 Toll Free 800-726-2004

Report a Card Lost/Stolen
602-254-5291 Option 2

To Activate Your Debit Card or Change/Retrieve PIN

Reorder Checks
602-254-5291 Option 4

Technical Support
602-254-5291 Press 0 then 1

ATM/Debit Card Inquiries
602-254-5291 Press 0 then 2

Loan Department
602-254-5291 Press 0 then 3

Past Due Notices or Insurance Notices
602-254-5291 Press 0 then 4

All Other Inquiries including Balances and to Make Payments by Phone
602-254-5291 Press 0 then 5

Locate Free ATM’s
Click Here to find all Free ATM’S

Supervisory Committee

Banner Federal Credit Union maintains a Supervisory Committee made up of members like you, which oversee the business practices of Banner Federal on behalf of the Board to ensure that your credit union is operated ethically and employs sound business practices. We encourage you to work through member service issues directly with the management and staff of the credit union, however if you have significant concerns with the practices of the credit union, including problems with your specific accounts, we encourage you to contact the Supervisory Committee directly through the e-mail below.  BFCU@bannerhealth.com

Email Banner Federal Credit Union

Payment/ Deposit Mailing Address

5757 W. Thunderbird Road Suite E-155
Glendale, AZ 85306

ABA/Routing Number


Holiday Schedule

Banner FCU will observe the following Holidays:

  • New Year’s Day: Jan 1st
  • Martin Luther King Jr. Day: Jan 20th
  • Presidents Day: Feb 17th
  • Memorial Day: May 25th
  • Labor Day: Sep 7th
  • Columbus Day: Oct 12th
  • Veterans Day: November 11th
  • Thanksgiving: Nov 26th & 27th
  • Christmas Eve: Dec 24th – Closed at 1:00 pm*
  • Christmas: Dec 25th
  • New Year’s Eve: Dec 31st -Closed at 1:00 pm*

*mobile check deposit cut off time is 12:00 pm Arizona time for same day availability (holds may apply) 

Co-Op Shared Branch Locations


Shared Branch Offices are other credit unions you can use to do transactions on your Banner Federal account.

You will need your 5 digit account number and a valid ID. Check holds will apply.

You can also text your current zip code to 91989 for the closest shared branch facilities and ATM’s. Standard messaging rates may apply, see your carrier for details.

Banner T-Bird Office

Located on the ground level of Banner Medical Plaza

5757 W. Thunderbird Road Suite E-155
Glendale, AZ 85306

P: 602- 254-5291
TF: 800-467-6633
F: 602-993-5107

Banner Desert Office

Located on the Banner Desert Hospital Campus next to Occupational Health.

2225 W. Southern Avenue
Mesa, AZ 85202

P: 602- 254-5291
TF: 800-467-6633
F: 480-644-1480


The locations listed below are only accessible to hospital employees with badge access until further notice.

Banner UMC- Phoenix

Located on LL2 in the Main Hospital. Use Main entrance and elevators near the gift shop.

1111 E. McDowell
Phoenix, AZ 85006

P: 602- 254-5291
TF: 800-467-6633
F: 602-839-5155

Banner Estrella Office

Located in the Banner Estrella Hospital on the second floor of the Main Entrance.

9201 W. Thomas Road
Phoenix, AZ 85037

P: 602- 254-5291
TF: 800-467-6633
F: 623-327-6033

Banner Mesa Corporate Office

525 W Brown Rd.
Mesa, AZ 85201

P: 602- 254-5291
TF: 800-467-6633
F: 480-265-2024