Contact Banner Federal
Joining the Credit Union Couldn’t Be Easier Click Here to Start
Call or Text*: 602- 254-5291
Toll Free: 800-467-6633
BETI-Banner Electronic Teller Information
602-253-3229 Toll Free 800-726-2004
Report a Card Lost/Stolen
602-254-5291 Option 2
To Activate Your Debit Card or Change/Retrieve PIN
1-800-567-3451
Reorder Checks
602-254-5291 Option 4
Technical Support
602-254-5291 Press 0 then 1
ATM/Debit Card Inquiries
602-254-5291 Press 0 then 2
Loan Department
602-254-5291 Press 0 then 3
Past Due Notices or Insurance Notices
602-254-5291 Press 0 then 4
All Other Inquiries including Balances and to Make Payments by Phone
602-254-5291 Press 0 then 5
Locate Free ATM’s
Click Here to find all Free ATM’S
*Standard data and messaging rates apply.
Supervisory Committee
Banner Federal Credit Union maintains a Supervisory Committee made up of members like you, which oversee the business practices of Banner Federal on behalf of the Board to ensure that your credit union is operated ethically and employs sound business practices. We encourage you to work through member service issues directly with the management and staff of the credit union, however if you have significant concerns with the practices of the credit union, including problems with your specific accounts, we encourage you to contact the Supervisory Committee directly through the e-mail below. BFCU@bannerhealth.com
Email Banner Federal Credit Union
Payment/ Deposit Mailing Address
5757 W. Thunderbird Road Suite E-155
Glendale, AZ 85306
ABA/Routing Number
322172881
Holiday Schedule
Banner FCU will observe the following Holidays:
- New Year’s Day: Jan 1st
- Martin Luther King Jr. Day: Jan 18th
- Presidents Day: Feb 15th
- Memorial Day: May 31st
- Labor Day: Sep 6th
- Columbus Day: Oct 11th
- Veterans Day: November 11th
- Thanksgiving: Nov 25th and 26th
- Christmas Eve: Dec 24th – Closed at 1:00 pm*
- Christmas: Dec 25th
- New Year’s Eve: Dec 31st -Closed at 1:00 pm*
*mobile check deposit cut off time is 12:00 pm Arizona time for same day availability (holds may apply)
Managing Your Loan Payments
Co-Op Shared Branch Locations
Banner Federal does not service guest members in our branches, however our members may use other credit unions in the Shared Branching Network, which allows you to request a withdrawal or make a payment at any of the participating Shared Branching credit unions throughout the country.
Shared Branch Offices are other credit unions you can use to do transactions on your Banner Federal account.
You will need your 5 digit account number and a valid ID. Check holds will apply.
You can also text your current zip code to 91989 for the closest shared branch facilities and ATM’s. Standard messaging rates may apply, see your carrier for details.
Banner Federal does not service guest members in our branches, however our members may use other credit unions in the Shared Branching Network.
Please note: If you must visit an office, we are following strict guidelines and limiting the number of members in a branch to less than 3 at a time.
MASKS ARE REQUIRED FOR IN BRANCH SERVICE.
Banner T-Bird Office
Located on the ground level of Banner Medical Plaza
5757 W. Thunderbird Road Suite E-155
Glendale, AZ 85306
P: 602- 254-5291
TF: 800-467-6633
F: 602-993-5107
Banner Desert Office
Banner Desert Hospital Campus next to Occupational Health.
2225 W. Southern Avenue
Mesa, AZ 85202
P: 602- 254-5291
TF: 800-467-6633
F: 480-644-1480
Banner Mesa Corporate Office
Located inside the Main Entrance.
525 W Brown Rd.
Mesa, AZ 85201
P: 602- 254-5291
TF: 800-467-6633
F: 480-265-2024
Banner UMC- Phoenix
Located on LL2 in the Main Hospital. Use Main entrance and elevators near the gift shop.
1111 E. McDowell
Phoenix, AZ 85006
P: 602- 254-5291
TF: 800-467-6633
F: 602-839-5155
Banner Estrella Office
Located off the 101 & Thomas
9321 W. Thomas Road Ste. 125
Phoenix, AZ 85037
P: 602- 254-5291
TF: 800-467-6633
F: 623-327-6033
