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Contact Information

All account requests, changes, transactions etc... must be submitted in writing (By Fax or U.S. Mail) with your signature authorizing the request or over the phone so that we can verify your information.

For your protection, please do not provide any personal information via email
(e.g. social security number, account number, date of birth, or address).


Main Office:
302 E. McDowell, Suite 105
Phoenix, AZ 85004
Phone: 602-254-5291 • 1-800-467-6633

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Banner Desert Office
Located on the Banner Desert Hospital Campus:
2225 W. Southern Avenue
Mesa, AZ 85202
Phone: 480-512-3840

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Banner Thunderbird Office
Located on the ground floor, next to the Pharmacy, in the Sunwest Medical Building, immediately West of the Banner Thunderbird Hospital:
5757 W Thunderbird Road
Suite W-107
Glendale, AZ 85306
Phone: 602-865-5999

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Banner Good Samaritan Office
Located in the west tower of Banner Good Samaritan Hospital:
1111 E. McDowell
Phoenix, AZ 85006
Phone: 602-239-2808
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Banner Baywood Office
Located in the Banner Baywood Hospital in the
main lobby by the elevator towers:

6644 E Baywood
Mesa, AZ 85206
Phone: 480-321-4900
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Banner Estrella Office
Located in the Banner Estrella Hospital :
9201 W. Thomas Road
Phoenix, AZ 85037
Phone: 623-327-4014
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Hours of Operation

All offices are open Monday - Friday 7:30 AM to 4:30 PM
Wednesdays we open at 9:30 AM.

Baywood, Estrella and West Tower Branches close
for lunch every day from 1:00 PM to 2:00 P.M.

Here are contact numbers for the listings below.

Checking Account: 602-254-5291 Option 8
The ultimate financial services package with no minimum balance required, Personalized Checks (no printing charge) Accidental Death & Dismemberment Insurance, Travel & Entertainment Discounts, Travel Rebate Return, Theme Park & Movie Discounts, Custom Trip Routing, 90-Day Buyer Protection & Extended Warranty plan.
.
Vehicle Loans: 602-254-5291 Option 6 
Choose from low-rate conventional, lease alternative (Low Payment Option) or the Credit Union Advantage, giving you fleet pricing at dozens of dealers around the valley.

Signature Loan, Line-of-Credit: 602-254-5291 Option 6
Use these for extra cash in a hurry. Your credit union is a great place to establish good credit for the future.

Savings Accounts: 602-254-5291 Option 8 Money Max
Check our rates against the banks! Money Market accounts give you maximum flexibility, and Certificates of Deposit gives high yields and safety compared with higher risk investment.
.

Email:
Roger Swanson
President/CEO rswanson@bannerfcu.org
Tom Aker Chief Financial Officer taker@bannerfcu.org
Dianne Ferch Chief Lending Officer dferch@bannerfcu.org
Brandi King Chief Operations Officer bking@bannerfcu.org
General Mail Box inform@bannerfcu.org

Banner Federal Credit Union Supervisory Committee:
Banner Federal Credit Union maintains a supervisory committee made up of members like you, which oversees the business practices of BFCU on behalf of the Board to ensure that BFCU is operated ethically and employs sound business practices. If you have significant concerns with the practices of the credit union, including problems with your specific accounts, we encourage you to contact the supervisory committee directly through the e-mail below. We encourage you to work through customer service issues directly with the management and staff of the credit union.
BFCU@bannerhealth.com