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Banner Federal Credit Union


Hours of Operation

All of our offices are open Monday - Friday 7:30 AM to 4:30 PM. Wednesdays we open at 9:30 AM.

All of our branch locations close between 1-2 p.m. daily.

Our office will close at NOON Christmas Eve, December 24th, 2015. We will reopen Monday, December

Our Office will close at NOON New Year's Eve December 31st, 2015.

2016 Holiday Schedule

Banner FCU will observe the following Holidays in 2016:

  • New Years Day: Jan 1
  • Martin Luther King Jr. Day: Jan 18
  • Presidents Day: Feb 15
  • Memorial Day: May 30
  • Independence Day: July 4
  • Labor Day: Sep 5
  • Columbus Day: Oct 10
  • Veterans Day: Nov 11
  • Thanksgiving: Nov 24 & 25
  • Christmas: Dec 26

Email Banner Federal Credit Union

Dianne Pillen President/CEO

Kevin Van Heiden, CFO

Brandi King Chief Operations Officer

Marci Schumacher, Consumer Lending Manager NMLS#1000107

Banner Information

Banner Federal's Supervisory Committee:

Banner Federal Credit Union maintains a Supervisory Committee made up of members like you, which oversee the business practices of BFCU on behalf of the Board to ensure that BFCU is operated ethically and employs sound business practices. We encourage you to work through member service issues directly with the management and staff of the credit union, however if you have significant concerns with the practices of the credit union, including problems with your specific accounts, we encourage you to contact the Supervisory Committee directly through the e-mail below.


Contact Banner Federal

Joining the Credit Union Couldn't Be Easier Click Here to Start

Phone: (602) 254-5291
Toll Free: (800) 467-6633

BETI-Banner Electronic Teller Information
602-253-3229 Toll Free 800-467-6633

Report a Card Lost/Stolen
602-254-5291 Option 2

To Activate Your Debit Card or Change/Retrieve PIN

Reorder Checks
602-254-5291 Option 4

Technical Support
602-254-5291 Press 0 then 1

ATM/Debit Card Inquires
602-254-5291 Press 0 then 2

Loan Department
602-254-5291 Press 0 then 3

Past Due Notices or Insurance Notices
602-254-5291 Press 0 then 4

All Other Inquires including Balances and to Make Payments by Phone
602-254-5291 Press 0 then 5

Locate FREE Atm's
Click Here to find all Free ATM'S

Payment/ Deposit Mailing Address   

5757 W. Thunderbird Road Suite W-107
Glendale, AZ 85306

All Other Correspondence

2702 N. 3rd Street Suite 4010
Phoenix, AZ 85004

ABA/Routing Number


To Locate a Shared Branch Office Closer to You click here

Shared Branch Offices are other credit unions you can use to do transactions on your Banner Federal account. You will need your 5 digit account number and a valid ID. Check holds will apply. 

Banner Desert Office

Located on the Banner Desert Hospital Campus next to Occupational Health.
2225 W. Southern Avenue
Mesa, AZ 85202
Fax: 480-644-1480
Map it on Google

Banner Thunderbird Office

Located on the ground floor in the Sunwest Medical Building, immediately west of the Banner Thunderbird Hospital:
5757 W. Thunderbird Road Suite W-107
Glendale, AZ 85306
Fax: 602-993-5107
Map it on Google

Banner Good Samaritan Office

Located in the West Tower of Banner Good Samaritan Hospital:
1111 E. McDowell
Phoenix, AZ 85006
Fax: 602-839-5155
Map it on Google

Banner Estrella Office

Located in the Banner Estrella Hospital on the second floor of the Main Entrance:
9201 W. Thomas Road
Phoenix, AZ 85037
Fax: 623-327-6033
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Banner Mesa Corporate Office

Located in the main lobby:
525 W Brown Rd.
Mesa, AZ 85201
Fax: 480-265-2024
Map it on Google